Privacy Policy

Effective Date: June 1, 2025

Business Name: Tint by the Bay LLC

Website: https://tintbythebay.com

Tint by the Bay LLC (“Tint by the Bay,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you contact us, request a quote, schedule service, or use our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

We may collect the following information when you contact us, request a quote, schedule service, or otherwise interact with our business:

Name
Phone number
Email address
Vehicle information or property/project details
Service interest and appointment details
Address or service location, when needed
Photos, files, or other information you voluntarily provide
Communication history with our business
Website usage information such as browser type, device type, pages visited, and general analytics data

We collect only the information reasonably necessary to provide quotes, schedule appointments, perform services, communicate with customers, and operate our business.

2. How We Use Your Information

We use your information to:

Respond to inquiries and quote requests
Schedule, confirm, and manage appointments
Send appointment reminders and service-related updates
Communicate about your requested or completed services
Prepare invoices, estimates, and other customer records
Improve our customer service and business operations
Maintain internal records and service history
Send follow-up email or text communications related to your relationship with our business, where permitted

We do not use your information for any unlawful purpose.

3. SMS and Text Message Communications

If you provide your mobile number and opt in to receive text messages from Tint by the Bay, we may send you:

Appointment confirmations
Appointment reminders
Service-related updates
Follow-up communications related to your inquiry, quote, scheduled service, or completed service

Message frequency varies depending on your interaction with our business and your scheduled services. Message and data rates may apply.

By providing your mobile number and opting in, you agree to receive these messages from Tint by the Bay. You may opt out of text communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

4. Email Communications

If you provide your email address, we may use it to send:

Quote or estimate follow-up
Appointment confirmations and updates
Service follow-up communications
Business updates or promotional emails in the future, where permitted and where you have provided the appropriate consent.

You may unsubscribe from non-essential marketing emails at any time using the unsubscribe link in the email or by contacting us directly.

5. How We Share Information

We do not sell, rent, trade, or share your personal information with third parties for their own marketing purposes.

We may use trusted third-party service providers to help us operate our business, such as providers for:

Website hosting
CRM and scheduling tools
Messaging and email delivery
Payment processing
Cloud storage and internal business systems
Analytics and operational support

These providers may process information only as needed to help us operate our business and provide services to you.

We may also disclose information:

when required by law
to protect our business, customers, or legal rights
in connection with a business transfer, merger, or reorganization, if applicable

6. Data Retention

We retain personal information only as long as reasonably necessary for:

customer service
scheduling and service history
recordkeeping
billing and tax purposes
legal, regulatory, or business obligations

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

7. Data Security

We take reasonable administrative, technical, and operational steps to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and support site functionality.

These technologies may collect general website usage information such as:

pages visited
browser/device type
approximate location data
referral sources
session activity

We use Google Analytics, Google Search Console, and Google Tag Manager to measure how visitors use our website. We also use the Meta Pixel to measure visits and actions on our website, such as viewing a page or submitting a quote request, and to help measure the results of our Facebook and Instagram marketing. These tools use cookies and similar technologies, and information about how you use our website may be shared with Google and Meta.

You can manage cookies through your browser settings, and you can learn about opting out of Google Analytics at tools.google.com/dlpage/gaoptout.

9. Third-Party Links and Services

Our website or communications may contain links to third-party platforms or services. We are not responsible for the privacy practices, content, or security of third-party sites or services.

You should review the privacy policies of those third parties separately.

10. Your Choices

You may contact us to:

request access to the personal information we have about you
request corrections to inaccurate information
request deletion of information, where appropriate
opt out of text or email communications

We may need to retain some information where necessary for legitimate business, legal, accounting, or service record purposes.

11. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us and we will take reasonable steps to address the issue.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Tint by the Bay LLC
Website: https://tintbythebay.com
Email: hello@tintbythebay.com
Phone: (727) 335-8569

Last Updated: September 26, 2026